I known as AA this early morning and I used to be notified that they uncovered the car seat in NYC. It's going to be leaving NYC this afternoon and we be at my house sometime nowadays or tomorrow.
– Completely transform your administration structure with individuals who ‘truly treatment’ regarding your Main aim.
We are so incredible upset with this kind of mis-treatment method and poor management by American Airways and won't ever fly you again.
We purchased spherical journey connecting flights through Charlotte from Boston to Aruba for 11/28/2015. We paid out In addition for the “extra room†seating. No where by were being we knowledgeable that these “excess space†seats didn't give you a reclining selection. Once we arrived in Charlotte, we boarded flight 874 only to b informed with the Captain that he necessary to perform some “regime upkeep†that could take a “few minutes†right before we left, for the reason that he “wouldn't manage to depart Aruba in time†if he waited to own it completed finished there.
Pretty upset with AA. During my travel to NORFOLK from ALBUQUERQUE this time all around on Military services Orders – a lot of issues occurred that I just can’t neglect and surprise why some insurance policies exist because they do. Starting off off, my baggage was not tagged accurately popping out of Albuquerque and didn't make the transfer relationship in DFW to ORF – eight hour hold off with luggage attending to me, which had my uniforms for the following day. Of course I obtained my uniform in time, but only permitted for ~4 hrs of rest in advance of reporting for duty immediately after I drove to airport to find the bag. Not forgetting my DoD ID is currently not within your technique to permit for TSA pre-Test…both of these situations are usually not a giant offer And that i can easily forget these items without having to help make a comment…the return trip back again to ABQ is my cause. On my return trip, my approach was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed somewhat more than just one hour causing me to obtain a couple of fifteen minute window for my relationship flight in CHARLOTTE to PHOENIX. When I noticed this limited window, I made an effort to get the job done with the customer service clerk in the gate in NORFOLK to have some thing finished (i.e. notify gate in CHARLOTTE that somebody on Armed forces ORDERS may be a minimal late and to hold gate to allow transfer – might have solved what is about to happen)…due to the fact 15 minutes was in a few “thirty moment window†allowance for nearly anything to become accomplished Which I might have time to create my transfer – she would not or couldn't do just about anything for me.
I tried getting in touch with AA for restitution and been given a “kind letter†apologizing for my encounter.
I'm seventy seven year previous I prepare this wonderful getaway with my daughter to show her our heritage in Chile, we paid out Practically $3000.00, we flew to South America Chile on 12/27-01/06/2016, then the nightmare began the fly from Miami to Santiago scl , we seat from the runway for 2 hours resulting from luggage delayed, the pilot mentioned it was trouble with not enough personnel to load the aircraft AA957 with luggage. then our seats problem: seat 41A , my daughter Tv set was damaged, my seat 41B my arms were damaged, wouldn’t move up, so and when I really need to check out the bathroom I couldn’t rise up, given that I've Diabetes I must check out the bathroom that may be why I took the top seat Once i made an effort to climbing more than the arm I Minimize my leg and was bleeding. I check with the flight attendant for help, she was no help in any respect. my daughter attempted to help me by climbing above me due to the fact we couldn’t get any help. she slip and fell on both of those arms attempting to climb in excess of me and bruised The within of her legs seriously negative. We've pictures of her leg and my leg seem like elephant feet, let me tell you it hurt so terrible I cried through the suffering, The complete two months in Chile I had to get sneaker one particular dimension more substantial because my feet were being so swollen and my daughter couldn’t put on her bathing suit because the inside of her leg had been all bruised up.
What I desire to question from American Airlines is is it possible to guys be sure to waive this fee for us. I'm sure I called in today and compensated the various, but in case you guys can you should help us out, that would imply lots for our loved ones During this holiday break.
touring from Miami to Lima on Saturday March 21 even when I reserve the seats in advance I received the last row on the best facet with the window plus the seat did not go earning my flight tricky ., on how back again on flight # 918 the service was worst. from the check in I needed to open up my fit scenarios to even up the weigth . when I offer you to purchase The three more pounds they try and demand me $ a hundred and eighty.00per match circumstance. keeping away from to pay for $ 480.00 I needed to go on he ground to maneuver all around my belongins ,I needed to go back to the counter mainly because out seats ( we had been # 10 on line at check in ) were separates, following that we had to maintain strolling around the gates as the counter employee by no means gave us the gate amount, ( when i question with regards to the gate facts to another amercian ailines worker in gate 26 he pointed on the gate screan ) this time the seats felt smaller sized that usual , the foods was terrible, the bread was so hard , the lettuce within the salad appear previous , I returned the foodstuff the same way that I gained it, The sunshine turns off while im examining severeal situations which i experienced to help keep my finger to the swap to carry on looking at immediately after 5 terrible hrs I got to the conclusion that I wont journey on American Airways all over again
I am able to my response tell you this, Unless of course There exists some type of compensation coming from the.A., I will never, at any time, ever established foot on an American Airways flight once again ! You will discover too many other Airways that could continue to be on agenda.
nevertheless practically nothing on flight 1583. Do not realize lack of conversation. Am now recognizing I am not likely for making link in Miami at 10am
My partner And that i had a flight leaving Richmond Virginia with a last desired destination of Seattle Washington. We are aware of traveling and experienced flown other Airways previously that week about to and from several Locations. We had all our facts and went to use the American Airlines kiosk to print our boarding passes. The kiosk didnt inquire if those who are flying are navy staff so we started about and waited in line to speak to some consultant with the counter. The moment we were up with the counter we told a lady powering the counter that my husband is from the navy and we experienced two luggage to examine in. Thats when we had been informed that our luggage exactly where in excess of bodyweight and It might be 250$ additional. We requested for the Girl to indicate us where the package pricing is prepared. She was not able to provide that information and facts and went on to tell us we could glance it up ourselves. My spouse that's enlisted from the U.S. Coast Guard has never experienced to pay for additional or any sum for baggage, on orders or own. My husband gave her the 250$ and that is once the agent we were being Talking with quickly became incredibly impolite and threatened to cancel our total flight.
American airlines neglected to offer me medical help After i questioned for it. The team said that due to the fact I didn’t make arrangements for help they couldn’t help me. Like I realized I was gonna Have a very health care unexpected emergency. Get actual American Airways and start caring regarding your buyers.
There’s nothing like owning AA personnel acquire around gate forty six terminal d on Sunday, November 3. Is that this their breakroom? 6 men for an hour or so and I see that several are “chiefs†within the uniform patch. I’m so glad I paid out to pay attention to Felix and Guerillmo yell and chuckle for an hour or so